Logistic Officer

The Logistics Officer will support the end-to-end operational logistics activities across Rwanda for our electric vehicle (EV) motorbike and battery-swap infrastructure business. This is a hands-on role focused on execution of customs clearance, duty exemption processing, regulatory compliance (involving Rwanda Revenue Authority (RRA), Rwanda Standards Board (RSB), Rwanda Inspectorate of Competition & Consumer Protection Authority (RICA), among other relevant authorities), management of bonded warehouse operations, and tracking/distribution logistics. The role will work closely with the Logistics Manager, freight forwarders, customs brokers, and warehouse/transport service providers to ensure timely, cost-efficient, and compliant movement of goods. The incumbent will ensure that all imports and local logistics activities comply with Rwandan customs and regulatory requirements while maintaining efficiency and accuracy across the logistics chain.

Compliance & Risk Awareness – Strong understanding of customs/regulatory risk and ability to adhere to procedures. Operational Focus – Ability to execute tasks, track metrics, escalate issues, and support end-to-end logistics flow. Stakeholder Management – Effective internal/external communication and relationship building. Analytical & Reporting Skills – Comfortable with data capture, tracking performance metrics, and flagging exceptions. Adaptability – Ability to work in a dynamic, cross-functional environment in the logistics/transport domain. Integrity & Accountability – High ethical standards in dealing with regulatory documentation and logistics operations.

Customs clearance, duty exemption & regulatory compliance Bonded warehouse & inbound distribution Tracking & domestic transport coordination Documentation, systems & reporting Process support & continuous improvement Stakeholder engagement

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field (or equivalent relevant experience). Minimum of 2–5 years of logistics / supply chain experience, ideally in a role involving customs clearance, bonded warehousing, domestic transport or regulatory operations within Rwanda or the East Africa region. Proven experience with customs clearance and duty exemption procedures through the Rwanda Revenue Authority (RRA). Familiarity with Rwanda import/export regulations, bonded warehouse operations, transit cargo regimes, RRA online systems (ASYCUDA), and experience interacting with RRA or regulatory agencies. Good knowledge of clearance documentation and trade compliance processes (e.g. HS codes, duty/tax assessments, transit T1 guarantees). Strong attention to detail, good organizational skills, and ability to manage multiple tasks under deadlines. Good communication skills in English; proficiency in Kinyarwanda and/or French is an asset. Proficiency in Microsoft Office (Excel, Word). Experience with logistics or warehouse management systems is a plus. Ability to work collaboratively in a team, liaise externally, and support process improvements.